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Service Engineer - Brentwood - UK

Call out bonus - Software & Electronics
Ref: 284 Date Posted: Thursday 03 Jan 2019
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Are you a Service Engineer?

Tasks and Responsibilities include:

  • Carry out planned and preventative maintenance, Loler inspections and other Service activities on Harvest Healthcare’s range of products as well as on competitors’ products covered by Harvest Healthcare’s service contracts. This requires you to follow logical and systematic steps to test equipment and diagnose any potential or existing faults, while working in a Safe and Cost-effective manner.
  • Actively promote and fulfill Harvest Healthcare’s Preventive Maintenance offer.
  • Recommend repairs and improvements to the customer and provide quotations on prospective work such as; replacement of wear and tear parts to avoid breakdowns between service visits; upgrade’s to improve functionality of the equipment.
  • Work in close cooperation with the sales force so that potential sales opportunities and leads outside of your scope can be captured and managed internally.
  • To have full knowledge of our Company’s products. You also keep up to date with the Care Home equipment developments and our Competitors’ product and service offer.
  • Responsible to maintain the Company vehicle, its stock and tools as well as your company phone, tablet/lap-top in good working order.
  • Responsible for accurate time sheet reporting, correctly detailing job numbers, recording travel time, tagging and labelling equipment etc.
  • Provide out-of-hours cover on a call-out rota.

Candidate profile

  • As a Harvest Healthcare representative you will act in a courteous and professional manner at all times.
  • You are responsible, reliable, punctual and trustworthy
  • You are experienced in following Health and Safety guidelines and are experienced in making appropriate Risk Assessments and you ensure that you work in a safe manner.
  • Strong customer focus; passionate about customers and the service we and you provide.
  • Results orientated, you aim to carry out work to a high standard within the allocated time and costs.
  • You are diligent and have a keen attention to detail. Your work is precise and your documentation is detailed and accurately records the required information.
  • You show initiative and a “Can Do” attitude to problem solve and maximise your First-Time-Right.
  • Able to identify and develop new ways of working.
  • Eager to learn and develop new skills both in technical and commercial related matters.
  • Trained and experienced in carrying out Loler tests on Care Home or similar equipment is essential.
  • Able and willing to stay away overnight to cover more remote work to maximise time on site and reduce travel time in own area and when working in other engineers’ areas.
  • A formal education in electrical, mechanical and/or hydraulic engineering is preferred however a full Company induction and training will be provided.
  • GCSEs at C /equivalent or better would be desirable.
  • Clean driving license and possession of other operating licenses eg Fork Lift operator could also be of benefit
  • DBS/CRB checked to enable working in sensitive environments with vulnerable people.
  • Able to work on your own, managing your time and workload accordingly.

Able to develop good working relationships with other Harvest Healthcare engineers and colleagues and with our customers.

If this sounds like you and a role you would be interested in you can read the job spec below or contact us at: Or call us on:01612600190

Specialists in consultancy

At Medical Engineers we have a range of technical consulting jobs in the medical engineering industry throughout the UK. Requiring a broad range of technical and management skills and most importantly the ability to communicate effectively. Consultancy roles require candidates with unique abilities. Roles vary in length of contract depending on clients’ requirements.

Our degree qualified consultants have specialist knowledge of the UK medical engineering consultancy job market. We have a successful track record in finding the best candidates for our clients who know and trust Medical Engineers to understand their business requirements.

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